SHIPPING & RETURNS
Shipping Policy
After checkout once the order is confirmed we will send you a notification via email as soon as the item is shipped with tracking. Shipping & Handling will take approximately 30-90 BUSINESS days or sooner ( Please note these do not include weekends & holidays ).
Most products are IN-STOCK while special & new items are pre-order. Certain restrictions prevent us from shipping certain products to all geographical locations. We are NOT RESPONSIBLE for production delays, out of stock items or delivery errors or delays.
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Return & Exchange Policy
If you have received the correct order and are unsatisfied with the fit of them item, we’re happy to accommodate this request within 14 days of receiving. Items must be unworn, unwashed, and undamaged.
The customer is responsible for shipping the item back to our store, and the customer will incur the shipping cost. Once we receive the item, you will be refunded within 5 - 7 business days through the method of payment the item was originally purchased.
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To return an item, please email Support@mööd.com and include:
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Your order number
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Name on the order
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Email the order was made with
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Your request.